FREQUENTLY ASKED QUESTIONS
What are your hours?
We are open Monday through Saturday 10am - 6pm, and Sunday 10am - 4pm.
We are closed on the following holidays: New Year's Day, Easter Sunday, Thanksgiving and Christmas.
What is your return policy?
- Specialty foods
- Clearance Items
- Unused with original packaging intact
- Free from odors or pet hair
What is your warranty policy?
If your item is defective, please return it within 30 calendar days of purchase and we will replace it. After 30 days, most items are covered by the manufacturer's warranty and we are happy to assist you with that claim by locating the receipt, providing packaging, and assisting with any return paperwork.
Do you ship?
I have a gift certificate from At Home On The Range, can I use it at Zest?
Absolutely. We are honoring all of the gift cards from At Home On The Range! You can verify the remaining balance on your gift card here:
If you want to use your gift card to make a purchase online, contact us with your gift card number and we will provide a corresponding discount code to use in our online store.
How do I prepare and season my new carbon steel pan for cooking?
Excellent question! Please see our post about carbon steel use, care and maintenance!